Now onboarding new clients — 15-minute setup call

IT support that picks up the phone.

Managed IT support for teams who are tired of guessing whether anyone's actually watching their network. Real response times, real technicians, and monitoring that runs while you sleep.

NETWORK UPTIME — TRAILING 12 MONTHS
99.8% AVERAGE MANAGED-NETWORK UPTIME
AVG. FIRST RESPONSEunder 15 min
RESOLVED SAME DAY87% of tickets
MONITORING24/7, real alerts
SERVICES

Everything under one support line

One flat monthly rate covers the helpdesk, the monitoring, and the technician who shows up in person when a remote fix isn't enough.

Managed Helpdesk

Unlimited remote support for your whole team, with a real person answering — not a ticket that sits until Tuesday.

Network Monitoring & Maintenance

Servers, firewalls, and endpoints watched around the clock, with patches and updates handled before they become a problem.

Cybersecurity & Endpoint Protection

Antivirus, endpoint detection, email filtering, and staff training bundled in, not sold as a separate line item later.

Backup & Disaster Recovery

Automated, tested backups for your servers and critical files, with a documented recovery plan instead of a vague promise.

Cloud & Email Administration

Microsoft 365 or Google Workspace setup, user management, and troubleshooting, handled without waiting on hold with the vendor.

Onsite Support & Procurement

A technician dispatched when hands-on work is needed, plus help sourcing and setting up new hardware at a fair price.

HOW IT WORKS

From first call to standing support

  1. 01

    Onboard

    A full audit of your network, devices, and accounts, so we start from a documented baseline instead of guessing what's out there.

  2. 02

    Secure

    Endpoints patched and hardened, monitoring agents deployed, backups verified — the cleanup happens before day one is "done."

  3. 03

    Support

    Your team gets a direct line to the helpdesk, remote-first, with a technician dispatched onsite when a fix needs hands on hardware.

  4. 04

    Monitor

    Servers, firewalls, and endpoints watched 24/7, with alerts triaged by a technician, not left for you to notice something broke.

  5. 05

    Review

    A monthly report on tickets, uptime, and open risks, plus a standing check-in on what your systems will need next.

RESULTS

What changes after onboarding

99.8%AVG. NETWORK UPTIME
87%TICKETS SOLVED SAME DAY
<15mAVG. FIRST RESPONSE
24/7MONITORING COVERAGE

We went from dreading our old provider's callback to having someone on the phone before I finished explaining the problem.

— Office Manager, regional law firm

The monthly report actually tells us something. We know what broke, what got fixed, and what's coming before it's a fire drill.

— Plant Manager, mid-size manufacturer

Something broken, or just tired of guessing?

Tell us what's going on and we'll get back to you the same way your team will once you're a client — fast, and with a straight answer.

Get support
EMAILsupport@guidrytech.com
SUPPORT LINE(555) 019-7743
FIRST RESPONSEunder 15 minutes, business hours
ONBOARDINGnew clients live within 2 weeks